BPO Interview Tutorials

Personal top 10 hard interview questions and answers

Inroduction to WFM analyst role

WFM- roles and responsibilities

Looker Studio Part 1

What is PKT (Process Knowledge Test) in call center (BPO)

SWOT Analysis with example & document format

Data sorting in Excel (including custom sorting)- latest 2022

Left & Right Function in MS Excel - Latest 2022

What is MID Function in MS Excel

Excel Pivot Table Issue- A pivot table report can not overlap another pivot table report

Learn to prepare automated weekly performance report using MS Excel - Call Center

GEMBA WALK in Six Sigma - Live BPO Example